Terms of Service

Acceptance of Terms

By accessing and using Kind Calls' AI-powered daily check-in service, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Description of Service

Kind Calls provides AI-powered daily check-in calls for seniors and individuals living alone. Our service includes:

• Scheduled daily phone calls using artificial intelligence
• Personalized conversations based on user interests
• Alert system for designated care persons
• Mobile app for monitoring and managing check-ins
• Call summaries and reporting

Eligibility

To use our service, you must:

• Be at least 18 years old
• Have legal authority to make decisions for the person receiving check-ins
• Provide accurate and complete information
• Maintain the confidentiality of your account credentials

Service Limitations

Please understand that Kind Calls:

• Is not a medical alert or emergency response service
• Cannot replace human care or medical supervision
• May experience technical issues that could affect service delivery
• Relies on phone connectivity and may not work during outages
• Uses AI technology which may have limitations in understanding or response

Emergency Situations

IMPORTANT: Kind Calls is not an emergency service. In case of a medical emergency, always call 911 or your local emergency services immediately. Our service is designed for wellness check-ins and should not be relied upon as a primary safety system.

Payment and Billing

Our service operates on a subscription basis:

• Monthly subscription fees are billed in advance
• You authorize automatic recurring charges
• Pricing may change with 30 days notice
• Refunds are limited to the most recent month or unused time, whichever is smaller
• You may cancel your subscription at any time

Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service.

User Responsibilities

You agree to:

• Provide accurate contact information and preferences
• Inform us of any changes that may affect service delivery
• Use the service responsibly and lawfully
• Not attempt to interfere with or disrupt our service
• Respect the privacy and rights of others

Intellectual Property

All content, features, and functionality of our service are owned by Campbell Software Corporation and are protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Campbell Software Corporation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, loss of data, or other intangible losses resulting from your use of our service.

Service Availability

While we strive for reliable service, we cannot guarantee uninterrupted access. We reserve the right to:

• Perform maintenance that may temporarily interrupt service
• Modify or discontinue features with reasonable notice
• Suspend or terminate accounts for violations of these terms

Termination

Either party may terminate service at any time. Upon termination:

• Your access to the service will cease
• Data may be deleted if you choose
• You remain responsible for charges incurred before termination

Governing Law

These Terms of Service are governed by the laws of New Mexico, United States, without regard to conflict of law principles.

Changes to Terms

We may modify these terms at any time. Material changes will be communicated with at least 30 days notice. Continued use of the service after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: info@kindcalls.com
Or visit our contact page